Home Care Reviews

At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:

“Mom looked forward to each visit from her HCA caregivers. It brightened her outlook tremendously. HCA caregivers were always professional and responsive to Mom’s needs and wishes. We could always rely on HCA to be there—never an excuse, even in bad weather. HCA caregivers became Mom’s friends and companions.”

— Bruce & Cheryl Bollenbach

“It is my pleasure to recommend the services of Home Care Assistance. I have found their employee Heather to be a very efficient and caring helper when I need a hand with everyday living!”

— Cary P. Lakewood, CO.

“Office and Home Care Staff were very responsive to my mother’s needs. Very caring and professional staff.”

— S.Kelly-Rank, Col, USAF

“The thought of someone coming into our family home to provide care for our elderly mother worried me greatly. Nobody could look after her the way I could, at least that is what I thought until we sought out the services of Home Care Assistance of Jefferson County. These individuals just seemed to intuitively understand the dynamics of fitting into her life and environment and were knowledgeable in using a variety of techniques to make her comfortable. Simple things, learned through experience, that even a loving family member might not think of. Responding very quickly, Steve Coe and staff were able to logistically transition from minimal to round-the-clock care while maintaining clear and frequent communication. We couldn’t have been more pleased with HCA’s services; both the caregivers and agency went ‘above and beyond’ for us.”

— Kim M. Lakewood, CO

Let me begin by saying that Jefferson County Home Care Assistance has enabled our family to enjoy a sense of peace and comfort over the last several years. We begin by using their services as my Mother’s health was declining at the age of 92. Since her passing on May 2015, my 96 year old Dad has required morning and evening care. Luanne and my Dad struck a harmonious chord together, which they have been playing together ever since. Luanne is blessed with a character built upon love, respect, encouragement, determination and keen awareness of one’s needs.

On a regular basis, Luanne shows up early at my Dad’s place. He may still be sleeping but she has him wake at approximately 9:15, at which point she assists getting Dad dressed and she prepares breakfast. Luanne engages Dad in stimulating conversation, they plan brain games, read books; she makes sure he does his walking exercises, etc. If Dad is feeling “blue” Luanne accepts that and makes him comfortable. On days when Dad is in a bit more “perky”, she takes Dad for rides around Evergreen when the weather is nice. Luanne always escorts Dad to the “Monday Morning Coffee Hour” and stays with hm as he gets to socialize with other homeowners. When the condo association has their monthly “birthday party”, Luanne changes her hours to be sure she can personally escort Dad to the party room. Luanne changes her hours to be sure she can personally escort Dad to the party room. Luanne even goes way above her duty during condo “Social Hours” where homeowners are asked to bring a dish to pass, and Luanne bakes and prepares something special. All of the other homeowners comment on how much they enjoy Luanne’s company at all functions.

She will run to the store to pick up extra items that Dad may need. She has, on her own time, gone to the Senior Resource Center to get canes and wheelchairs for Dad’s use. Again on her own time, Luanne baked a birthday cake for Dad and put up decorations – Dad was so excited that Luanne would do that for him.

Most importantly, on her own time, she took Dad to the Memorial Day celebration at the Evergreen Veterans Park. Dad was overcome with tears of appreciation, and he will always remember that meaningful day!

Luanne cares! She truly, truly cares and loves my Dad. Her outgoing personality brightens up the day wherever she is. Going above and beyond her normal duties makes her a special angel in our lives as I feel I have no worries when she is caring for Dad.

Luanne nurtures the needs of others due to her passion for serving. Even if her working hours have expired, she will continue her day until things are “just right” for Dad. It is obvious to see this is not just a job, but a place where she excels in comforting others. Luanne makes my Dad feel very special every day. Dad always finds a reason “to go on” when he is with Luanne!!!!

— Client Testimonial for Luanne Evans for Caregiver of the Year By Barb D’Antuono, daughter of the client

“Five years ago we asked our very independent father to move into our newly remodeled walkout basement that would provide his own private apartment style living space in Applewood. Over the years his has grown to enjoy his personal space and move around independently despite his declining vision and hearing loss. He is 92 years old and sadly has developed dementia requiring more ‘one-on-one’ time than our family and I can give him.

I began a search for an outside professional to assist my father with his cognitive challenges and physical exercise. Home Care Assistance offered the cognitively stimulating activities we were seeking.

We were introduced to Gloria who immediately created a special bond with our father. At each visit she introduces new and stimulating exercises for his aging mind, assists him with physical exercise, prepares lunch and completes housekeeping activities. He now waits by the window for her to arrive at each visit. He shares his delight in having Gloria “visit and play games” with his children and multiple grandchildren when they call.

Home Care Assistance allows me to continue my home based business and schedule my days away from the home on the days that Gloria is with him. We found the perfect balance for his care allowing us to continue to care for him in our home.”

— Regina Maes

“My husband Jerry and I were pleased with our 8 day experience with Home Care Assistance Jefferson County – Hannah, Steve and Cherie. Hannah showed every day and prepared meals, cleaned the areas I requested and cleaned up after the meals, safely storing leftovers.

Hannah is a very personable woman. My husband, who has dementia, enjoyed her conversations and their interactions. I was relieved that he was in such good hands. I talked to Hannah several times and she was very diligent in asking questions about how my husband wanted his meals prepared. His satisfaction was her top priority.

Steve and Cherie were also extremely helpful in answering questions, making sure that we understood all the regulations. Steve even went what I consider way above helpful when he offered to drive me to the airport.

Thank you for making my trip away from home worry free.”

— Reynea McPeak, Evergreen, CO

“Home Care Assistance of Jefferson County has been a fantastic blessing. My 91 year old mother is quite healthy, lives in her own home, but does not drive and experiences some loneliness and confusion. After looking at the options, Home Care Assistance was the right answer for our situation. They give her the mobility she craves, provide companionship while I am at work and assist her with her memory problems as part of their program. To quote my mother, “Until Heather came, I had no idea how my mind had slipped. Now I can think so much more clearly and I’m happy.”

— Julia Ellis

” I highly recommend Home Care Assistance. A very friendly environment and wonderful people that truly care.”

— Justin Roush

“After researching other home care services we have been impressed by the professionalism and caring attitude by the Coe’s and their staff. I highly recommend using them for all of your in-home care needs.”

— Barbara Mills

“Hands down the BEST agency I’ve ever worked for. The owner’s are amazing and the client’s I had are unforgettable. I had to move or I would still be working there. I love my Homecare Assistance Family and now that they have a location in Colorado springs I will be applying asap. Thank you Steve and Cherie.”

— Ashley West

“I have been working at Home Care Assistance for a year now and I would recommend it to anyone! I have been working in the office but have also worked as a caregiver for them. The office environment is very open and inviting. It is a good company to work for.”

— Cathalina Garcia

” I referred a client to Home Care Assistance and they took amazing care of her and her family. They helped with home chores, transportation, and much more. I highly recommend using Home Care Assistance!”

— Jacob Fletcher

” The staff at Home Care Assistance helped us through a very rough time. They are well trained, professional and caring.”

—Dean Dowson

“It’s never easy to realize that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my mom was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my mom’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organizations and ultimately, decided upon Home Care Assistance. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my mom and find a Caregiver best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Caregiver, my mom can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands.”

— Sessional Instructor, Dept. of Counselling Psychology, UBC

“Please extend my thanks to Susan (the caregiver) and her dog. I had a very unusual talk with my mom yesterday in that this was the first call in years where she was so relaxed and so happy with her day and it was clearly due to Susan and her dog. You are providing invaluable gifts to her and I just want you to know how much I appreciate it.”

— Maureen D., Therapist and Clinical Supervisor

“Our family has been using Home Care Assistance services since October 2010 and recommend this company and their caregivers 100%. My mother has Alzheimer’s so we require personal care, companionship and light housekeeping duties. Carolina and her team of case workers really put the effort into finding the right match for the patient and their families. We have been fully supported from all members of the company and appreciate their personal touch.”

— Cathy S., Surrey

“My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May. Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trust worthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.”

— Patricia L. Waller, Retired U.S. Diplomat

“My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away – thankfully, in peace – clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.”

— Dr. Noam Chomsky

“Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.

But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team.”

— Dr. Dennis McCullough

“Steve and Cherie , and their care givers, are absolutely exemplary in their care and attention to my mother’s needs, hopes and physical well being. Their company has been a “God send” to our family! I don’t have words for the gratitude we feel for this very unique couple and their company. All I can simply say is ” thank you..from our hearts.”

“I find Home Care Assistance to be very pleasant, helpful and friendly. They are medically knowledgeable and that makes me feel comfortable. Heather makes my life simple and organized. My caregiver always looks for tasks to do and makes me feel good about myself. She doesn’t make me feel sick or old.”

“Steve and Cherie Coe were a pleasure to work with. They paired our Mother with a perfect caregiver, Heather brought great energy into our home! All our communications were clear and concise. I would highly recommend their agency.”

“We appreciate the concern Steve and Cherie show for my mom. Emily, our primary caregiver, is a very kind and loving person. We are very thankful.”

“Heather, my caregiver goes the extra mile for me by bringing me extra help without being asked. She brightens my day with fun activities.”

“Top notch/ excellent. bIllie his caregiver is wonderful. Very personal and professional as was Steve Coe.”

“I have been working at Home Care Assistance for a year now and I would recommend it to anyone! I have been working in the office but have also worked as a caregiver for them. The office environment is very open and inviting. It is a good company to work for.”

“Elizabeth our caregiver from Home Care Assistance went to extra steps to help when Marilyn needed extra care. She did not have to be told.”

“Lee my care giver does everything well and gets everything done for me even if the shift is shortened. He understands just what I need. His sense of humor is appreciated.”

“Just wanted to let you know how happy I am with HCA. Your people are professional, courteous and caring. Larry has commented on how pleasant and what a nice person Marjorie is. Keep up the good work.”

“Great place to work.”

“Great plan for my Great people to work with, much care given to the people we love.”

“Tia is fantastic and a great person. I’m going to be 88 and I have progressed with her card.”

“Home Care Assistance has better service in every way than any home care I have had before.”

“Home Care Assistance provided excellent care and support during a trying period for us. They helped tremendously in the effort to get our mother back to health.

Shannon, Colleen and Yulia were all very helpful, caring and professional. Their efforts went a long way to improving my mothers health and relieving the burden on the rest of the family. We are very thankful for their caring assistance.”

— Tom V. Glendo, WY